Last updated: 30 September 2026
When you request an audit or contact us, we collect the information you provide, including business name, telephone number, email address, preferred call time, service interests and your message. The enquiry form also records the page URL, which can include campaign labels. Please do not put sensitive personal information in your message.
We use enquiry details to respond, discuss your requirements and take steps you request before entering a contract. We also use information where necessary for our legitimate interests in running and protecting the website, handling business correspondence and preventing spam. We use consent for optional technologies that require it. Requesting an audit does not subscribe you to a newsletter.
Our website and hosting systems may process IP addresses, browser information and request logs to deliver the website and investigate faults or abuse. The audit form uses a short-lived rate-limit identifier derived from an IP address to reduce repeated submissions. Your enquiry is stored in the WordPress dashboard and sent to our business email inbox.
People working with us access information when needed to answer your enquiry or deliver agreed services. Hostinger provides our website hosting. Our email, website support and other service providers may process information needed to operate these services. We may share information where required by law or necessary to establish or defend legal claims. Ask us for details of the providers relevant to your information.
Website and communication providers may process information outside the UK. Where a restricted international transfer is needed, an applicable adequacy decision or appropriate safeguard, such as approved contractual terms, must apply. Contact us for details of any international processing relevant to your information.
We retain information for as long as it is required for the purpose for which it was collected. For an enquiry, this means handling your request and any relevant follow-up. If you become a client, relevant records may be needed for the working relationship, accounting obligations or legal claims. The nature of the record, whether the matter remains active and applicable legal requirements determine the retention period. Contact us to ask about a particular record or request deletion; some legal obligations may require us to keep it.
Depending on the circumstances, you can ask for access, correction, deletion, restriction or transfer of your personal information, and object to processing based on legitimate interests or to direct marketing. Where processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing. Contact the privacy email above. We may need to verify your identity before responding.
We will update this page when the way the website handles information changes. Last prepared: 30 September 2026.
